For me, home computer use means self-tutoring. The tutor shares some experience with the HP Notebook.
When I can’t use the desktop, I often use a Notebook by HP, purchased last May, which runs Windows 10.
I had some problems with the HP Notebook early on, and had to restore it once. I was fearful it wouldn’t succeed, but it did, and worked better afterwards. We have our tensions sometimes, this HP Notebook and I, but they seem less and less.
Today, while I was watching a video on YouTube, the computer suddenly shut down. It turned back on, the screen telling me a problem had happened. It tried to start Windows, but was unsuccessful, so restarted, then tried again. As I recall, it still failed to start Windows, so restarted again.
A different screen appeared, telling me that Windows had failed to start the last time. It offered me two choices:
- an advanced system repair, or something similarly named, or
- try starting Windows again.
The last time I did a system repair, or restore, or what it might be called, it took a long time. “What can I lose,” I decided, “from just trying to start Windows one last time?” Therefore, that’s the option I chose – to attempt, once more, to restart Windows.
The computer did what I asked, and it worked: Windows did start successfully. A couple of minutes later I logged in like normal.
Although Windows was up and running, I didn’t assume all was well. A question mark icon called the HP Support Assistant is on the task bar. I clicked it, then Troubleshooting and Fixes, lower left on the HP Support Assistant screen.
Across the centre are two options I was happy to see: Performance Tune-up Check and Operating System Check. I first chose Performance Tune-up Check. As I recall, I had to give it permission to run. Then it offered me several checkbox choices, including System File Checker. “Great,” I thought. “That’s exactly what I need.”
When I chose to run System File Checker, I was warned that it could take an additional 30 minutes. I chose it anyway, and though it did take awhile, I could still watch videos, use Excel, etc, while it ran. It just worked in the background.
Eventually the Performance Tune-up Check, including the System File Checker, finished running and reported no problems. Next I clicked Operating System Check. It ran in the background as well. Later on, I looked back and found it had finished, reporting no issues.
Jack of Oracle Tutoring by Jack and Diane, Campbell River, BC.