My family loves TV. Eventually, after so much use, the Shaw remote wore out. Some buttons, in the end, were very difficult to activate. Watching my wife struggle the other night, I decided to act.<\/p>\n
I always try Shaw Chat first – it’s, in my experience, very quick and convenient. I waited only sixteen seconds to reach an operator. Geoffrey confirmed that I could just bring the worn-out remote to the Shaw store and they would replace it over the counter. The new one even includes batteries:)<\/p>\n
Kim, at the counter, handed me the new remote and asked if I needed help with anything else. I said I was thinking about changing some packages to lower my bill but would happily do so online, at home.<\/p>\n
“Let’s take a look,” she began. She immediately found some ways to save me money on the next bill and gave me other savings options to bring home for family approval.<\/p>\n
Ten minutes after leaving my home, I was back with the new remote, anticipating a lower cable bill next month. Thanks, Shaw:)<\/p>\n