{"id":35952,"date":"2018-10-22T22:15:58","date_gmt":"2018-10-22T22:15:58","guid":{"rendered":"http:\/\/www.oracletutoring.ca\/blog\/?p=35952"},"modified":"2018-10-22T22:15:58","modified_gmt":"2018-10-22T22:15:58","slug":"home-electronics-help-from-live-chat","status":"publish","type":"post","link":"https:\/\/www.oracletutoring.ca\/blog\/home-electronics-help-from-live-chat\/","title":{"rendered":"Home electronics: help from live chat"},"content":{"rendered":"<h2>Self-tutoring about home electronics: the tutor shares.<\/h2>\n<p>Using a Smart TV today, I couldn&#8217;t get the web browser to work, even though the TV itself reported being connected to the internet. I read the instructions in the support screen about the company&#8217;s website. Helpfully, it included the model number and software version.<\/p>\n<p>I went online, to the company website, and found Live Chat as an option, which I clicked. After entering a few details about my particular case, I waited, but not long. I&#8217;d say within two minutes an operator contacted me: his name was Charles.<\/p>\n<p>Charles navigated me through unfamiliar territory, helping me access a software update, then guiding me through other twists and turns&#8230;miraculously, the web browser indeed ended up working. I&#8217;m very pleased.<\/p>\n<p>I am a believer in online chat when I get into problems with electronics. Today reinforced my optimism about it:)<\/p>\nJack of <a href=\"https:\/\/www.oracletutoring.ca\">Oracle Tutoring by Jack and Diane,<\/a> Campbell River, BC.\n","protected":false},"excerpt":{"rendered":"<p>Self-tutoring about home electronics: the tutor shares. Using a Smart TV today, I couldn&#8217;t get the web browser to work, even though the TV itself reported being connected to the internet. I read the instructions in the support screen about &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/www.oracletutoring.ca\/blog\/home-electronics-help-from-live-chat\/\"> <span class=\"screen-reader-text\">Home electronics: help from live chat<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[297],"tags":[],"class_list":["post-35952","post","type-post","status-publish","format-standard","hentry","category-electronics"],"_links":{"self":[{"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/posts\/35952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/comments?post=35952"}],"version-history":[{"count":4,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/posts\/35952\/revisions"}],"predecessor-version":[{"id":35956,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/posts\/35952\/revisions\/35956"}],"wp:attachment":[{"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/media?parent=35952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/categories?post=35952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oracletutoring.ca\/blog\/wp-json\/wp\/v2\/tags?post=35952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}